Research Based Solutions combines sophisticated online assessments, tracking tools, online self-managed learning and proficiency building, with one-on-one specialized skills development by Research Based Solutions certified coaches. Our mission is to enable your company to hire smarter, train faster and retain longer. Research Based Solutions identifies and measures specific behaviors statistically proven to help sales and service reps, managers & human resource staff maximize potential in both Sales and Service sectors. We do this in two ways. We identify fundamental behaviors that are generally not cost effective to train and coach, therefore enabling more efficient hiring and correctly positioning existing personnel. Secondly, we develop and coach, at both the associate and management level. As a result, we are a catalyst for creating sustained measurable performance gains, increasing productivity in low, middle and top performers, and developing ‘in house’ manager resources.